Terms and Conditions
You are advised to read these terms and conditions before placing an order. Terms and conditions apply to both in store and online purchases.
By using this website, purchasing a product and/or completing the registration process you agree to these terms and conditions (Terms and Conditions) and accept the disclaimers that you have understood these Terms and Conditions.
Established for Design reserves the right to amend these Terms and Conditions at any time and those amendments will be effective immediately upon being published on this website. Established for Design reserves the right to change information and or pricing at any time.
This website may be accessed for personal, non commerical use only.
establishedfordesign.com.au is not liable for any content which has not been uploaded or created by Established for Design.
By registering you agree that you are over the age of 18.
We take complete care to ensure our inventory is always up to date, if however the item you have selected has sold out between updates of stock availability on our website we will contact you immediately by phone or email to advise you of a new delivery time frame.
Please understand that a delay may occur if your credit card was declined or if your address requires verification due to insufficient information.
Orders under $150 - Flats Rate : $10*
Orders over $150 - FREE*
Worldwide: We do not ship internationally.
*This does not include any furniture, lighting or original art pieces. We will contact the purchaser prior to processing the order to quote a delivery price based on size of item, delivery location and availability.
Furniture, Rugs and Original Art Shipping Prices
When placing an order for Furniture, Lighting, Rugs or Large Original Art pieces please choose the Quote Shipping option. We will contact the purchaser with a quote for delivery and this will be based on the size of the item, delivery location and we will also confirm availability or estimated delivery time. For further information please contact us on (03) 95097209 with any questions.
It is very important to us that our carefully crafted products and sometimes limited editions or one offs arrive safely so we take great care to ensure your order is packed in a protected manner. If an order unfortunately arrived damaged we will try to replace your purchase if it is possible. We do require that you contact us within 7 days of receipt of damaged package by email at email@example.com with a description of damage and also a digital image of the damage. We will access the damage on a case-by-case basis and rectify the issue as soon as possible.
We accept Visa, Mastercard and American Express.
All prices shown are in Australian Dollars. All prices shown exclude delivery costs.
Gift cards are valid for three years from the date of issue.
Gift Cards entitle the holder to goods equal to the value stated on the Gift Card or remaining after partial redemption.
Gift Cards cannot be returned or refunded.
The value shown on a Gift Card includes GST.
Gift Cards are partially redeemable and any unused balance will remain on the Gift Card and cannot be redeemed for cash.
If the Gift Card holder's purchase exceeds the amount of the Gift Card, the Gift Card holder will be required to pay for the difference in price between the value of the Gift Card and the price of the goods or services.
Established for Design is not liable for any lost or stolen Gift Cards.
Established for Design is powered by Shopify. Shopify stores include a 128 bit SSL certificate that's used by the store shopping cart. As well, Shopify's ecommerce hosting and software is Level 1 PCI compliant.
Once an order has been confirmed by us there can be no cancellation. Established for Design reserves the right to cancel orders that we believe to be fraudulent.
RETURNSIn the unlikely event that the goods you ordered do not meet your expectations you must advise us within 7 days from receipt of goods.
If an item is received with damaged please see Shipping Damage below for terms and conditions.
We are not required by law to provide a refund or replacement if you change your mind. You can choose a refund or exchange for the following:
- product is unsafe
- product is significantly different from the photo or description
- product doesn’t do what we said it would
On occassion you may choose to keep the damaged item with compensation at an agreed price.
We do not accept any change of mind, refund or exchanges for our original artworks.
Earrings, food items, skin care or body products can not be returned or exchanged due to health regulations and is a strict store policy.
Established for Design does not refund shipping costs.
If a return has been discussed with us and you have been advised to return your item please note the item must be in original condition with no damage to the product or the packaging.
All returns must be sent to Established for Design - 287 Wattletree Road, Malvern East Vic 3145, Australia.
It is recommended that you use a trackable shipping method as we cannot accept responsiblity for items damaged or lost in transit to us.
RETURN TO SENDER
We do not accept responsibility for items redirected to an Australia Post Office that have not been picked up and subsequently returned to sender. Items may be refunded if they meet our returns criteria however postage fees will not be refunded.
This website and each part of it including but not limited to text, drawings, images, product description are protected by the Copyright Act. All rights are reserved to Established for Design. You may not reproduce from this site.
Established for Design does not use or share any customer information with any third party.
Whilst Established for Design endeavours to keep our website accurate, it may contain errors, inaccuracies or may not be up to date at the time of viewing.
Established for Design, its employees, agents or contractors are NOT liable for any damages whatsoever arising out of, or in any way related to the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
Established for Design reserves the right to update the terms and conditions set out herein without notice.